Quote:
Originally Posted by siforek
"Uneducated" is a nice way to put it in some cases.
When I was working for another host a few years back I got a call from a lady who was upset to say the least. I have thick skin so I let her vent for a while.. She said her site was down and her business was loosing millions  She ran out of time on the pay phone before I could help her. After some investigation I discovered her account was terminated for multiple tos violations(piracy). I also discovered there was only one visitor to the site(ever). I'd like to know how you make millions off of 1 visitor(yourself).
It's one thing to be "uneducated", but the worst is when they lie. |
Doing the consulting work now compared to actually running the hosting company has definitely provided me additional insights on how customers try to cover up things. There was a customer just recently who managed to spam 85 mbps of transfer and then claimed he didn't do it. I'm sorry you have had the box less than two hours and you have already managed to sell it to someone else who sent that much spam? Alright! I won a million dollars off the first customer to my website.
I like the fact you did research on the customer. That is good fun. Piracy and Pay Phones.