Hmmmm - sorry but this looks like something that should have come out a few years ago. Some of the layout elements are out dated, especially that live chat thing in the lower left hand corner.

The font size should be increased, right now its just to small, 10 validation errors on the html side, but css validates (good job)

Sorry, Ive seen better. This could be a great looking site IMHO - rework it and see what yah come up with.