Quote:
Originally Posted by Steve-Hostirian
First, manage your prospects expectations. That minimizes stuff like this. Be professional - and realize you cannot please everyone. At some point cut the cord and let them harrass another provider.
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An amazing post, I could not agree more with what you have said. I think with many its hard to find where the cut off point is, But when you find that point, still be polite and give them notice... i have heard some web hosts just close the account right away which is unfair. They may be a pain in the arse but they still are paying customers