That is what I was getting it. Its not like we run a bad company or anything that never answers support tickets, its just those few who still even after a couple of hints either do not get it, or think that they do not need to know how to do such simple things.

I actually had someone call up and ask why he could not help his client create new email addresses, come on, seriously, email addresses for your client, IN cpanel All this at the same time we had a HD die on us and Im stuck with some noob that can not work cpanel himself and has asked this 3 times before.

It was really just one of those days....