Thread: Do you really need a knowledgebase?
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  Post #27 (permalink)   03-01-2010, 01:02 PM
vWiz
HD Amateur
 
Join Date: Feb 2010
Posts: 64

Status: vWiz is offline
Quote:
Originally Posted by host1plus View Post
Knowledgebase is very valuable part of our website/business.
Because it saves our support team time.
We are using it not only for text based questions answers publishing, but for video tutorials.
I have to agree. Knowledgebase has become an important part to our daily business. My support team uses it all the time.
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