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Originally Posted by CrazyTech
Well I agree, naturally you would send it to the support department and probably the sales department. I'm just trying to point out if you send an email in and don't get a response for some 24 hours then indications are they might not be what they claim.
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Sorry CrazyTech,
I misunderstood your original post, yes 24 hours or more to reply to a sales question is way too long.
I would suggest that sales questions on average are answered within a 12 hour time frame by most hosting providers and if it takes longer then, as you say they may not be what they claim.