JustChil,

Thats a shame. Did you contact their billing department as well, to see what exactly they were charging you for? Sometimes in companies there is a little lack of communication between the customer care/service and their billing department if they are not on the same page.

Also I had one question: You stated that you had cancelled service and that it was your server, then later you mentioned that "After being force to pay for another year even though he canceled.. now they refuse him service".

This isn't meant in anyway against you.....I'm just confused (maybe because its Friday )

Thanks,