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  Post #1 (permalink)   01-17-2012, 03:01 PM
shockym
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Join Date: Jan 2008
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I read a great piece the other day talking about honestly most any company out there, when it comes down to customer support and the lack your customers are getting you can only blame yourself. Go through the ranks to see where the proper lies, but most times its due to improper training of the staff.
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