Hello Hobotics -

You got some great advice from Idcdc. Unlike you, I was one who "plunged" into what seemed like great packages for great prices. In the end, they were downright fraudulent.

I was charged $45.00 for what they claimed was the "$7.95" (Silver) package. At no time during the signup process do they point out that to get the $7.95 price, you must commit for TWO YEARS.

Setup was not routine. Took two days and several emails to get my setup info and get started. When I tried to get technical support for FTP (which didn't work) they were not very helpful. I also called to ask about the billing problems - I could not find a single person who spoke English as a primary language. This did not help routine communications, of course.

After three days - and learning they had charged my credit card $45.00 for my $7.95 plan, I asked for my "30-Day Money Back Guarantee" that they post in writing. Guess what? They refused, flat out.

They told me that I "could not prove the problems were theirs" and therefore I was "not eligible for the money back guarantee".

I had to report them as Fraud to my card company and have the charges reversed. Thank Heavens my choice of card company was a LOT better than my choice for webhost.

STEER CLEAR of these guys and please tell everybody you know.

Respectfully,

Ben