I have to put something right here that I found out last night.
Two of the reboots that I talked about in past posts were requested by the support staff when I could not access my site. So in all fairness to surpass I guess you could say that 2 of the reboots were requested for me.
I also wanna say that there is one guy on their support team (Josh.. sorry for naming him.. but hey) that is nothing but brilliant, helpful and one of the most polite people I have delt with in a long time.