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Originally Posted by getwebh
they said it will be managed if i get cpanel and RH9 with it.
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Well if you did in fact get cpanel and RH9, then THEY should help you with it I guess:
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Only RedHat based cPanel Servers are Managed by us. If you order a server without cPanel it is 100% Self Managed by you the Server Owner. On cPanel Servers we will fully set it up for you if requested (Fedora, RH9 only)
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I would recommend reading the terms though.