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  Post #2 (permalink)   04-22-2013, 06:10 PM
handsonhosting
HD Wizard
 
Join Date: Mar 2005
Location: Atlanta, GA
Posts: 2,264

Status: handsonhosting is offline
Forums were great back in the day, but the reality of things is that user information is private. Generally, you'd need to obtain their password information to troubleshoot exact steps - as a result, forums are not really the best option.

A dead looking forum is never good, either for search engines or for the general public. We used to have one for years, we ended up killing it off a few years ago and swapped to a blog system instead for providing information and some general comments. A dead forum just looks bad all the way around.
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Emerson Nogueira
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