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  Post #12 (permalink)   04-26-2013, 09:43 PM
Silk
HD Newbie
 
Join Date: Nov 2010
Posts: 47

Status: Silk is offline
We use a support ticket system via email, or else over the phone. A forum doesn't seem to be the best way to handle support, usually, although it could be helpful for things that involve basics that other users might be able to help with.