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  Post #13 (permalink)   04-27-2013, 02:15 AM
Alex HubRocket
HD Guru
 
Join Date: Mar 2013
Posts: 811

Status: Alex HubRocket is offline
Our forum is fairly active and works for us. We have a small support section for basic queries which we respond to (though the community can also which is great) though anything which would require a login would be taken to a ticket or other support channel.

If you have the forum users and activity then it really is a great tool to have, allows your customers to engage with each other and help each other out as well as get involved in discussions yourselves.