I organised it so that it would have been done before i came to uni but for some reason surpass didn't reply to my ticket until a few days which delayed me which also lost me time as i updated dns after the clients where transferred as i needed to check the accounts had transferred properly in this time of 2 days i lost the clients they didn't want anymore downtime, I moved from surpass to a dedicated server and so that i would have better uptime etc, surpass where could until they came to downtime and sql errors and my clients where not happy with this, hence why i moved as didn't need to have troubles while i was at uni.