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  Post #13 (permalink)   04-14-2014, 07:22 PM
raindog308
HD Newbie
 
Join Date: May 2011
Posts: 36

Status: raindog308 is offline
Quote:
Originally Posted by HostedInside View Post
I disagree with you.

Outsource is not expensive for small companies. The way my company started was per ticket/ per chat through outsource support. It was not that costy and made our support bullet proof.
I have yet to see an outsourced company that was more than a glorified script reader/snooze button.

"We've escalated this to our support department". Great...
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