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  Post #26 (permalink)   09-09-2014, 10:18 AM
Alex HubRocket
HD Guru
Join Date: Mar 2013
Posts: 813

Status: Alex HubRocket is offline
Originally Posted by facilitator View Post
I think outsourcing can delay the response time
The idea behind outsourcing support is to increase the response times. However, I do agree that outsourcing the support can delay a quality response depending on where you shop for your outsourced support.