Originally Posted by easyhostmedia
We have had clients do this cancel and then rejoin so they get new account discounts, but this stopped once we placed in our TOS that if a client leaves then they cant rejoin for 12 month. now the same clients just pay every month without fail.
12 months seems like a long time, Terry. How do you handle clients who think the grass is greener elsewhere, only to find out after 2 or 3 months that it really isn't and want to come back?