What level of Technical support should we provide over LIVE CHAT?
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) 01-02-2016, 02:08 PM
Join Date: Dec 2014
Company: BelCloud Hosting Corporation
We offer lovel 1 tech support and pre-sales support. For more complicated issues, we always encourage our customers to resort to tickets. But I have to admit that live chat is the first resort of customers in case of an emergency.
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