Originally Posted by kipplex
Ultimately, you have to pay for a service before you receive it. Say you go into a store and say, well I have a plan to pay for that shirt, but you want to walk out with it without paying first. That doesn't work right? With hosting, if their plan expires on Feb 5th for example, and it is Feb 6th and they haven't paid, you have every right to terminate their account. Realistically does this happen in web hosting? Generally no, and for good reason. However, legally you should be fine terminating anytime they are overdue.
I think before we joined the industry things could have been that way but the competition has led to alot of compromises unfortunately if you become too lenient you will be taken for granted, fail to pay your data centres on time and ultimately run out of business