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  Post #17 (permalink)   01-18-2016, 03:10 AM
cheapdedicated
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Quote:
Originally Posted by Harv45 View Post
You would be surprised, as I was told a few times "please open a ticket about this to us". Even for basics like I said.
If for example a server is down or compromised, regardless of who raises it I think support should pick it up and go to work immediately
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