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  Post #58 (permalink)   02-02-2016, 06:27 AM
plusplus
HD Newbie
 
Join Date: Jan 2016
Posts: 4

Status: plusplus is offline
Forum is good when you have a very active one and you really take it as a feedback to improve your services and products...but if you will only have it to each client support the other, thats not a good thing nor a guarantee that a client knowledge or solutions is the correct one....for me sounds like simply try to drop the ball instead to give the client desired support...over ticket is the best, you have time to check the problem and give it a just to the point fix/solution.
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