One of my own rules which has become somewhat of an accurate barometer of a Host's abilities to service my needs ...

Read the Host's web site thoroughly - I have found that those who have been meticulous in their spelling and grammar on their web pages also tend to be just as meticulous in their service. Through experience, I have found those companies content with bad spelling & bad grammar ... or choose to cut & paste wording from other company's sites ... also tend to be sloppy in their support and in the fulfilling of my needs as a customer.

JMHO
Peter