Originally Posted by Harry jack
Can anybody suggest alternative way for live support. As some of the hosting providers do not provide complete support on live chat even if the service is managed one. What is better way to contact them? Sometimes even support tickets response is not so quick..
Basically its depend on your service, which kind of service or product you are providing. If your service/products don't required 24x7 support then you can use live chat support for specific time period like one shift and Skype for remaining two shifts, so you can manage it from your mobile easily