Thank you very much. Yes, it is based on a template. I've made some changes but the general look and feel of the site is still template based. I am planning to start making changes over the coming months, but for now the only page I feel needs more work is the landing page.
I have updated the chat comment system - if you could take a look, that'd be appreciated! You may need to open up incognito or something similar to prevent the chance of cached items causing problems.