View Single Post


Old
  Post #54 (permalink)   02-15-2017, 10:15 AM
HostAG
HD Newbie
 
Join Date: Dec 2014
Posts: 35
Send a message via Skype™ to HostAG

Status: HostAG is offline
I would say to generate the invoice with 5 days before it is due. After it is due, leave it maximum 3 days until you suspend. After you suspend, keep the account for at least 30 days before deleting the data in case the customer returns. If space is not a problem for you, increase the recovery period up to 6 months. We had lots of customers that came back after even 4 months.