Originally Posted by easyhostmedia
i always look for a live chat when i am looking for new servers and then i will always ask a question over live that to
1) To see how quick they reply.
2) To see if they can answer a simple support question.
i will then look for a pre sales support system and then ask a simple question to see how quick they reply to this.
Yeah that does make sense. I know on one of my sites it is quite active. I will likely end up having it and just outsourcing to have a few people work underneath me.