Originally Posted by HostXNow
When you don't say "any updates yet!? I've been waiting for days with no response" we'll give you 10,000 lol. Serious, not the case with us. How some customers wait for 12 hours to even several days without response/resolution is beyond me.
Not the case here either.
I know when I submit a ticket, I'm checking the status every 10 minutes.