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Originally Posted by Simon
There's a certain threshold with clients, and it they go over it by a long way, it's advisable to seperate from them - it can only be harmful to your business if it continues to be a relationship built on unsteady foundations.
Simon
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Well said Simon.
The old addage that the "customer is always right" has outlived its purpose.
The customer has abused this to such an extent that the host or business has to protect his/her own interests and just write some clients off.
I have no problems whatsoever with a client who has many "newbie" questions but I will not tolerate an abusive or unreasonable person. It they cross the line then it's time to cut the cord.