Originally Posted by Harv45
A prorated guarantee works like this...
Say if a client signs up for a month, but they only used the service for 10 days (20 days remaining). Because they only used it for 10 days under such a guarantee they would qualifies for a refund of 20 days worth of service (~66% back) since they already used 10 days.
I never heard it called anything else at select providers who does provides this (usually for game servers and such).
Makes sense and as a customer, I like the idea of prorated refunds. A lot.
The exception to the rule is 100% money-back guarantee on the initial term of 15, 30 or 45 days (most common ones I've seen), etc.