Originally Posted by Floxera-Jose
You need to have a very good TOS and have explicit ONLY web files and no deposit of any king of files.
In case the client start using the host to a different usage that is not web/mail you suspend., however the best think is never go hunting these unlimited all and everything for peanuts. The result is always a big disaster.
Regardless of the agreement / terms of service / acceptable use policy - I don't think suspension is the right thing to do immediately unless there is imminent danger to the server or storage itself.
It's always best to work with a client / to reach out to them and to try and discuss it with them prior to suspension especially when it's simply about disk usage.