Hosting Discussion - View Single Post

royisher · Post #11 (**permalink**) 04-16-2003, 07:52 AM

Quote:

Originally posted by Anjay
For HelpDesks... I recommend eSupport from Kayako.
I'm going to purchase it soon, it's great if you use it along side with say ModernBill.

True it costs a bomb, near $400 for Kayako eSupport and like $100 for ModernBill - but they make a great pair and also your support tickets wont be so much either!

Plus to have even less, I recommend getting some demo's from DemoDemo.com, I'm going to purchase a load there with all the different skins - meaning I'll have less support tickets, and I wont need to hire so many support staff!

Okay Let's start:

eSupport I have License: www.rsmsupport.net/esupport/ I'm just using now InverseFlow...
I also have DeskPRO: www.rsmsupport.net/deskpro/ + PerlDesk Paid: www.rsmsupport.net/perldesk/pdesk.cgi

Now for Billing System... I'm using ModernBill LOL

Here is the nice part, Look closely in the Support Area, WHAT DO YOU SEE? Tutorials from DemoDemo hahahaha