If you are sending out a newsletter, I think the client should be able to decide whether he or she wants to receive it, unless it is an important update to your policy or services. When sending out your newsletter, be sure to comply with the
CAN-SPAM Act.
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I'm also looking for some decent software to help me manage this anyone any ideas?
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I know of
ListCast, which offers a free plan that you may want to check out.