Interesting story. A friend of mine who claimed he was really good at maintaining servers told me he would keep an eye on our server and stuff if we gave him so space in return. Seemed like a fair trade for now, so we did. Unfortunately he was not as good has he claimed to be, but I trusted him anyway as a friend. Long story short, he basically messed around and the server went down twice in the same day. When I asked him what happened, he claimed it was theplanet, but I later found out he lied and he really caused it, after hours of probing him. Needless to say hired a real server tech, and still had downtime issues, which I believe were caused by theplanet. But now that I think about it, I have no way of knowing for sure because they never answered my support tickets, and after about a couple days, I left their services.