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Originally Posted by mrzippy
Ubersmith is one billing system that I haven't actually used in real life.. but their system looks VERY nice. A bit on the spendy side, but well worth it if it makes the user-experience a "non-issue", and is easy for our billing staff to use. We're waiting for their current version to come out of beta, and then we'll be giving that a test.
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I would agree that it looks like a nice system. We looked at Ubersmith a while ago but we didn't like the fact we couldn't host it ourselves. I didn't feel comfortable 'outsourcing' such an important part of our infrastructure. I don't believe this is an issue with the latest beta version you mentioned though, as they allow you to self-host the application.
We ended up choosing the developer version of Client Exec (cost around $500) which allowed us access to all of the source code for the script. This allow us to heavily customize the entire application so it met our exact requirements. The regular version of Client Exec is encoded with IonCube, so it isn't very flexible as far as customization etc. goes.
- Chris