Thread: Technical Suport Coverage
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  Post #9 (permalink)   07-14-2006, 03:14 AM
ThinkSupport
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Join Date: Feb 2005
Posts: 121

Status: ThinkSupport is offline
Quote:
Originally Posted by SoftDux
How would it work if I get someone from "outside" to support our clients? Would it work if I setup something Cerberus / Kayako and they logon from their office to do the support - when it comes in?

Yes it is possible we work for many of our clients the same way.
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