Originally Posted by WPT-Nick
What about offering it for a small fee...Not as costly as outsourced companies, but some kind of fee. Think that might work?
That would be a great idea - if you can get enough customers to sign up for the service. I have had many "new" resellers expect me to support their customers as part of the normal service. Some are really suprized when I inform them that they are expected to support their own customers.
If you could make this work, it would be a great reseller niche that would probably get you a lot of customers - especially those just starting out who can't afford to pay for 24 hour support.
Hope it works. good luck.