I know not everyone can do it, and there arent many who do, but we offer end user support, RVSiteBuilder, free help desk, free billing system, and other free software that would be usefull to any reseller. Of course it costs a bit more then your regular reseller, but you get a ton of extras so it evens out. Our clients seem to love this. The ones that are serious about their hosting business always choose our Pro Reseller plans. The ones that just want to have a free web hosting business go for the low end reseller we have though.