I was wondering how two people managed to find this thread in the space of a single day, but I see it's #3 on google for "hosting-pp". I guess your messages will really get the attention you want them to.

I was with another host a few years back, and I enjoyed a similar experience, during the New Year. Needless to say, I got tired of waiting and moved. It turned out to be a wise decision, as for years afterwards that host had all kinds of issues.