We support a number of clients, some of which were using hosting-pp.com web hosting services. hosting-pp.com shut their servers down or over 10 days without any warning to us. After the first few days of down time, they claimed they were installing new RAM and to expect the servers up the next morning, but they remained down. After a few more days, they told us the servers would be up the next morning, but it was regular maintenance. They never came back Online. After a week we stopped getting any response from them, and our clients all asked to move to new web hosts. Now, hosting-pp.com refuses to handle our repeated requests for refunds and are avoiding us.

We'd like to help other companies avoid hosting-pp.com for web hosting, because they are unreliable and their customer service is garbage. I would challenge anyone to find a valid email address or phone number to get support. We were stuck using their crappy Ticket Submission system, which they conveniently ignore now.

We have since moved most of those dissatisfied clients to godaddy.com who are extremely reliable and have tech support over the phone for free. The cost is similar of a bit cheaper, but the quantity is better.