Thread: 24/7
View Single Post


Old
  Post #11 (permalink)   07-16-2003, 12:00 PM
Anjay
HD Guru
 
Join Date: Apr 2003
Location: France
Posts: 559

Status: Anjay is offline
<< OK so we all know about 24/7 support - some of us have it and some don't - but does anyone have or think they might eventually need 24/7 sales? >>


According to our clients and people who have contacted us for
sales and then become clients, they all think we do 24/7 or about
there - which unfortunately for them is totally not the case.

We are on a lot to respond to sales, but certainly not 24/7 - more
like 18/7, but the seven days a week is certainly true. Just on the
14th of July, here it is a public holiday - but still we had reps
on-line and ready to answer any sales or support questions that
came in, and yes a many did come in.