Yes it seems to be an easy way to get money. Since 99 I have been trough two shared hosting companies. Most of the time they start out good hearted and try to help their customers, but eventually they become slum lords who could care on if they are affecting your business. My advice on find a hosting company try using cnet.com, do a goole search on the company name & read all the results that are not from that companies site, make sure they have an SLA (Service Level Agreement). And in the case of Hosting-pp make sure there is contact information (not just email, but an acutal address)

thats my two cents.