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Originally Posted by Smokey
I am currently using for my support PHPLive Premium and the only hing I don't like about is there is no ticket system. There is the live chat option, but if you are not online it send you emails. I would rather have something with the live chat plus the ticket system so customers can check on the status of teh ticket. Does anyone know of any sript that uses both these options?
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You can use something that uses email piping to another ticket system. This is what we do. If you select to send an email to the offline chat icon it will open a ticket in our WHMCS ticket system.