"He PMed me this" reports are not always easy to solve.
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Obviously I wouldn't suspend accounts based on a single complaint
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Some moderation systems use warnings, and question comes: do you issue/maintain the warning or not, when the proof is contested, and all you have is 1 member acusing another member of doing/sending something via PM. And that other member fervently denies doing anything of the sort. What's the right course of action then?
I guess the admin could ask for permission to look into the member's PMs archive... maybe that would be fair enough.
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If a company/person who is owner of a forum is able or going to access Private Messages
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Anyone with access to the database is theoretically able to do that.