This story dates back to mid-Nov. 1998 when i was hosted by a bunch of fresh techies who formed a group and started hosting. Hosting was in its early stages then and since the people running it were techies themselves, so i thought of going with them. Things went fine for couple of months and i decided to prepay for the hosting on annual basis, seeing that journey so far had been impressive. Things went fine for a couple of months and then suddenly everything disappeared. Seemed, my site didn't even exist then. I rang up the support number and no one picked up the phone. I tried another number and no reply from that too. I contacted the parent company and came to know about lapsed payment resulting in their reseller account being washed off. And surprisingly, it had lapsed a month ago and they were just not contactable, not even for parent company. Fortunately, i had backups and wasted no time to move to other host, but inconvenience caused was just too much. In addition they never returned my payment for months i could not use their service. In fact the telephone number provided by them was never picked up by any one and a few weeks later, it had message "Disconnected".