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Originally Posted by bandboy
I am looking for free ticketing system to make it work as a helpdesk. It must have piping (email piping) facility, so that each time a reply/ticket is opened, staff gets notified.
Pl. advise.
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I'm sorry if this isn't the answer you're looking for, but: Why free? Honestly it's better to invest in quality software than to use cheap/free alternatives when you're running a hosting company... Just a suggestion
