Totally agree with you Artashes. I remember when I let a few domains expire on purpose (yeah nobody wanted to buy them hehehe). They called me to make sure that I wanted those domains to expire and that it was not an accident. While I don't especially want people phoning me and I didn't phone them back, I was pretty impressed that GoDaddy actually gave me a call about it. I thought, well that is how they are trying to keep their customers and it is a great way to do it too.

Now for calling after every registration, I don't know about that! But they have yet to call me about new or transfers. These days a lot of companies want to disconnect from their customers and not add a little personal touch. I think phoning customers to confirm things or when invoices are not paid, is a good way to keep your customers.