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Originally Posted by PhoenixnetHost
Another thing I would recommnd is an help system ticket or live theres lots of usefull posts on software on this site, if you have the php or programming know how build it yourself, something we have done, its more built with our branding.
John
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I would go with the prebuilt stuff first and than move over to your own. 1) because you don't know what you'll need at first and 2) because it can take a long time to develop something before its ready to go.