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  Post #11 (permalink)   07-30-2007, 02:28 PM
ldcdc
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Join Date: May 2004
Location: Ploiesti
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Quote:
Yes I feel live chat is very important, from the day we have started it has shown us positive signs in Sales/billing and support.
When did you start it? How positive were the results? 10/20/30% sales increase?

Quote:
Our clients are very much satisfied with the start of live chat support
Out of sheer curiosity, are the techs able to solve more difficult issues, or are they level1?