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Originally Posted by BonsaiRack
I like autoresponder because it let me know If my host as received my message.
Our support team use it, but sales dont.
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We get around that by requesting an automatic receipt. When they click to open the email it tells them that an automatic receipt must be sent. All major mail clients support that so its not an issue.
We only use the above method for new account creation emails that contain login information. Also if it is a automatic billing reminder so the client cant they they never received an invoice.
Never have used Auto responders, never had a need to use them.